Shipping Policy

Shipping Policy

Thank you for shopping with ActiveGearEssentials! We are committed to providing you with a seamless shopping experience, including fast and reliable shipping. Please review our shipping policy below for more details.

1. Order Processing Time

  • All orders are processed within 1-3 business days after payment is received and confirmed.
  • Orders placed on weekends or holidays will be processed the following business day.

2. Shipping Methods & Delivery Times

We offer a range of shipping options to meet your needs. Estimated delivery times depend on the shipping method selected at checkout.

  • Standard Shipping: Delivery in [5-7 business days] (within the UK).
  • Expedited Shipping: Delivery in [2-3 business days].
  • International Shipping: Delivery in [7-14 business days] (varies by destination).

Note: Shipping times may vary depending on location and are subject to delays due to factors such as weather, holidays, or customs processing.

3. Shipping Rates

Shipping costs are calculated at checkout based on your delivery address and the shipping method selected. You can check the shipping rates during checkout before confirming your order.

We also offer free shipping on orders over £50 within the UK.

4. Order Tracking

Once your order has shipped, you will receive a tracking number via email to monitor the status of your package. You can track your shipment using the provided tracking link.

5. Shipping Restrictions

  • We currently only ship to Europe, Africa, North America, South America, Oceania and the UK. If you are outside these regions, please contact us at ibinaboinkot2005@gmail.com to inquire about potential shipping options.

6. Delivery Issues

  • If your package is delayed, lost, or damaged during transit, don't hesitate to contact our customer support team at ibinaboinkot2005@gmail.com. We will work with the carrier to resolve the issue quickly.
  • If you believe your order was lost or not delivered, please notify us within 3 days of the estimated delivery date.

7. Customs & Duties (for International Orders)

For international orders, customs duties and taxes may apply upon arrival in the destination country. The customer is responsible for these charges, and we recommend contacting your local customs office for more information before placing an order.

8. Changes to Shipping Policy

We may update this shipping policy from time to time. Any changes will be posted on this page with the updated effective date.

If you have any questions or concerns about shipping, please feel free to reach out to our customer service team at ibinaboinkot2005@gmail.com.